The certificate program is designed to provide a basic knowledge of voice, data, and video distribution systems within and between commercial buildings, as well as LAN and internetworking basics. It is ideal for telecommunications sales and marketing personnel, LAN administrators, building facilities managers, architects, and electrical contractors.

Jones/NCTI’s Installer Course is the foundation for Jones/NCTI’s Technical Career Path, as well as an essential preparation for the Broadband Digital Installer and Installer Technician courses. Beginning with a comprehensive overview of a broadband cable system, the course provides the student with a working knowledge of the system from the signal...   Read Article.

Broadband Digital Installer introduces the basics of digital video and high-speed Internet access services by presenting the typical features and functions of digital set-top terminals and cable modems. It also teaches computer hardware and operating system setup basics. Students will learn what’s involved in certifying the reliability of the drop...   Read Article.

This course is focused between the customer tap and the terminal equipment found in the home. It teaches the basics of digital RF signals and test equipment used in evaluating digitally modulated signals, and it describes advanced services problems, instructing the student in how to isolate and resolve trouble. The course also takes the student...   Read Article.

Computers and Broadband Modems introduces the fundamentals of personal computer (PC) hardware and software in connection with broadband modems, allowing students to gain a thorough understanding of how the PC and modem interface with the broadband network. Topics of study include basic troubleshooting, DOCSIS in the network, operating systems, the...   Read Article.

Installer Technician focuses on maintaining reliability in the installed drop system. The DC electronic theory provides the foundation for understanding decibels, signal leakage detection, and troubleshooting techniques. A basic mathematics review helps the student with equations and formulas relating to basic electronic theory and signal level....   Read Article.

This course provides broadband technicians with invaluable information on the feeder distribution system, including lessons on actives and passives, the fundamentals of cable powering, basic test equipment operation, signal leakage measurements, hardline coaxial cable/connectorization, amplifiers, and powering. This course also teaches all the necessary...   Read Article.

System Technician is an indispensable guide for the field technician on how to activate, test, and troubleshoot the RF trunk distribution system. It covers RF trunk and distribution amplifier theory of operation and setup procedures and introduces troubleshooting techniques for power supplies and amplifiers. It also clearly presents the FCC Technical...   Read Article.

Fiber Installation and Activation provides indispensable and up-to-date information on the deployment of fiber in optical broadband networks. The course outlines the basics of light transmission through optical fibers, how fibers are combined into optical cables, and how fiber networks are designed and constructed. Network architecture, topology,...   Read Article.

Testing and Maintenance for Fiber Technicians provides an understanding of post-activation fiber-optic theory and application. The course concentrates on the test equipment and procedures necessary to perform testing and maintenance for new fiber-optic links, troubleshooting service outages, and restoring fiber-optic links to their original performance...   Read Article.

This course teaches a broadband technician how to set up, operate, and maintain the headend and apply communication electronics. Beginning with an important lesson on advanced communication competition, the course’s communication electronics theory provides a foundation for understanding broadcast TV, digital TV, microwave, satellite, and data communication systems....   Read Article.

Understanding Voice and Data Networks is intended as an introduction to the communications technologies used in transporting voice and data. It provides a broad base of knowledge into communications networks but doesn’t require prior technical background or experience in the field. The goal of the course is to provide a comprehensive understanding...   Read Article.

DSL Installation introduces the student to the basic operations of the telephone network, digital subscriber time (DSL) technology, today’s computer hardware and software, and the Internet. The course describes the procedures for installing twisted-pair inside wiring and connecting the premises to the phone network. It also details the proper use...   Read Article.

Cable Network Overview introduces employees to broadband cable systems, providing a general knowledge of broadband equipment, operation, terminology, and competitive services. Those taking this course will have a fundamental understanding of how broadband cable’s revenue-driving operations work, without being overburdened by too much information...   Read Article.

Delivering Cable Services describes the delivery of video, voice, and high-speed Internet services. It begins with an excellent overview of the technology of broadband cable systems, defines the terminology associated with that technology, and outlines how broadband systems operate. The course takes the student through each part of the cable system...   Read Article.

Imperative for anyone with supervisory responsibilities, this course teaches how to organize and lead others competently and confidently within the broadband industry. By covering human resource challenges such as hiring needs and practices, appraisal, motivation, conflict resolution, and stress management, students will learn the critical people...   Read Article.

This course focuses on today’s global, technology-driven business environment, covering topics such as strategic planning and change management. It provides a detailed exploration of what is needed to develop a successful business in a multicultural environment: leadership, setting objectives, decision making, staffing, communication, motivation,...   Read Article.