One of the challenges all software development organizations face is how to handle the defect-tracking process. Little thought is put into designing and implementing such a system. This white paper describes why a solid defect-tracking system is necessary....   Read Article.

Beginning with a basic primer on reverse engineering-including computer internals, operating systems, and assembly language, and then discussing the various applications of reverse engineering, this book provides readers with practical, in-depth techniques for software reverse engineering. The book is broken into two parts, the first deals with security-related...   Read Article.

Defect tracking systems influence business-critical decisions. Building and installing a corporate-wide defect tracking system takes a small but well-balanced development team. Your implementation may be as simple as opening the package and typing "setup" or it may take months of programming. Here's how to find and implement the right system for...   Read Article.

Take one phrase, throw in three different interpretations, and add zero communication: It all adds up to one big defect. Find out how paraphrasing can help you to uncover hidden problems....   Read Article.

This snippit from a self-published newsletter is the first in a series of articles on best practices for improving project success with solid customer involvement....   Read Article.

Experiencing changing requirements during the testing phase of a software development project is not uncommon. As a result, code is developed to address these new requirements. In this case, testing proves to be a daunting task. This article discusses ways to identify, prioritize, track, and test these buried entities....   Read Article.

No matter how well we plan and execute software development, defects are generated and can escape to the customers. Failure to quickly resolve software problems leads to negative consequences for our customers and increases internal business costs. A quick deterministic method to prioritize problems and implement their solution helps to reduce cycle...   Read Article.

The Classic QA graphic depicting the cost of finding bugs late in the development cycle can be misleading. Here's why....   Read Article.

Time is in short supply. If you want to convince the programmer to spend her time fixing your bug, you may have to sell her on it. (Your bug? How can it be your bug? The programmer made it, not you, right? It’s the programmer’s bug. Well, yes, but you found it so now it’s yours too.) Sales revolves around two fundamental objectives: motivate the buyer...   Read Article.

Time is in short supply. If you want to convince the programmer to spend her time fixing your bug, you may have to sell her on it. (Your bug? How can it be your bug? The programmer made it, not you, right? It’s the programmer’s bug. Well, yes, but you found it so now it’s yours too.) Sales revolves around two fundamental objectives: motivate the buyer...   Read Article.

Here are articles originally published in Datamation Magazine. Titles include "To Win at Software Development, Change the Game," "Maximizing Customer Coverage," "Management-Friendly Test Data," "The Pain of Platform Possibilities," "The Problem with Problem Tracking," "How to Achieve Effective Test Automation," "Coder's Conundrum," "The Data Dilemma:...   Read Article.

This site, built by a tester for testers, provides an open forum for testers to share their experiences and exchange ideas with others. It also contains an extensive directory of articles covering testing techniques, strategies, automation, and testing tools; information on certification; links to computer science and testing research sites; and much...   Read Article.