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Testing Software DevelopmentArticle :: Pat O'Toole's Dos and Don'ts of Process Improvement: DON’T Establish Policies as Behavioral Guidelines
Do your organization's software policies reflect senior management's true value and belief systems or were they copied from the CMM? Pat O'Toole explains why senior management needs to take a stance and say, "If you're going to be a member of this organization, you are going to behave this way."
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