Article :: The Jazz Process: Smooth Your Way to Success by Managing Friction

Adrian Cho, author of <a Jazz Process: Collaboration, Innovation, and Agility</a>, explains how friction can be both a hindrance and a necessity in the process of software development. He explores some of the types of friction and the ways that we experience them in the development cycle, and he suggests ways to mitigate friction for the sake of improving the user experience.

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