DSL Installation

DSL Installation introduces the student to the basic operations of the telephone
network, digital subscriber time (DSL) technology, today’s computer hardware
and software, and the Internet. The course describes the procedures for installing
twisted-pair inside wiring and connecting the premises to the phone network. It
also details the proper use and maintenance of installation tools and the process
of installing internal and external DSL modems. In addition, DSL customer
service is addressed, providing customer service techniques and tips and showing
the installer how to help new customers get the most out of their DSL services
and the Internet.

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