Effective Supervision

Imperative for anyone with supervisory responsibilities, this course teaches how
to organize and lead others competently and confidently within the broadband
industry. By covering human resource challenges such as hiring needs and
practices, appraisal, motivation, conflict resolution, and stress management,
students will learn the critical people skills necessary to function effectively in
a supervisory role. Additionally, the course outlines how to develop leadership
skills such as effective communication, problem solving, team building, and
decision making. Case studies apply these lessons to realistic situations within the
broadband industry.

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