Evaluating the Benefits of VoiceXML for eBusiness

by Jonathan Eisenzopf Is your telephone system or call center integrated with your eBusiness platform? Why not? This article will outline the potential business benefits of integrating your eBusiness infrastructure with your telephone sales and customer support channels. Welcome to the VoiceXML Strategy Series We've talked a lot about HOW to develop VoiceXML solutions with our VoiceXML Developer Series. We've also started looking at the products that are used to develop VoiceXML...n

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