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XML VoiceXMLSpeech IVR Market Update
by Jonathan Eisenzopf VoiceXML expert and consultant Jonathan Eisenzopf provides a summary of recent activity and trends in the speech IVR market. Overview Now that VoiceXML has been around and available for a couple years, some industry watchers are probably wondering where things are moving. Is this new speech IVR market segment healthy? Will VoiceXML replace proprietary development environments? Will the incumbent IVR vendors embrace speech and Web technologies? Is it safe to move to...n
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