The Definition of Quality Assurance

Like most concepts to be defined, in any attempts to define Quality Assurance (QA), it pays to consider that in light of what Quality Assurance does. A common thought is that Quality Assurance is there to either "fix the defects" or "prevent the defects". Those statements are true, as far as they go. However, QA does a lot more than just these two statements. QA, if implemented correctly, provides the means by which defects (in all types of products, both executable and non-executable) are proactively mitigated as well as provides the means by which defects can be found after their introduction - such as via robust and viable verification and validation procedures.

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